Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at savageathleticsllc@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at savageathleticsllc@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at savageathleticsllc@gmail.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at savageathleticsllc@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at savageathleticsllc@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at savageathleticsllc@gmail.com.
Savage Athletix Return Policy
At Savage Athletix, we want you to love your purchase. If you're not completely satisfied with your order, we’re here to help. Please read our return policy below to ensure a smooth and hassle-free process.
Returns:
- Time Frame: Returns must be made within 30 days from the date of delivery.
- Condition: Items must be unworn, unwashed, and in their original condition with all tags attached. We cannot accept returns on items that have been worn, washed, or damaged.
- Proof of Purchase: A receipt or order confirmation email must be provided for all returns.
How to Return an Item:
- Contact Us: Reach out to our customer service team at savageathleticsllc@gmail.com with your order number and reason for the return. We'll provide you with a return authorization and instructions.
- Ship the Item: Once you receive your return authorization, please securely package the item(s) and ship them back to us. Return shipping costs are the responsibility of the customer, unless the item is defective or an error was made on our part.
- Processing: Once we receive the returned item(s), we will inspect them and process your refund or exchange within 7-10 business days.
Refunds:
- If your return is approved, you will be refunded to the original payment method. Please note that shipping fees are non-refundable.
- Refunds may take 5-7 business days to process depending on your payment provider.
Exchanges:
- We do offer exchanges for items of equal or lesser value, based on stock availability.
- To request an exchange, please follow the return procedure above, then specify the item(s) you'd like to exchange for.
Non-returnable Items:
- Gift cards
- Final sale items (as specified on product page)
- Items that are clearly marked as non-returnable
Damaged or Defective Items:
- If you receive a defective or damaged item, please contact us within 7 days of receiving the product. We will provide a full refund or exchange, including return shipping costs.
Contact Us:
If you have any questions about our return policy or need assistance, please contact us at:
Email: savageathleticsllc@gmail.com
Thank you for choosing Savage Athletix – we appreciate your business! Keep Moving and Stay Improving